Internal Autodiscover and the Service Connection Point Well first, let’s explore a little on the steps External Autodiscover goes through in order to find Exchange. So the million dollar question? Why the error and why is it showing the company’s public website’s certificate. ![]() The certificate error that pops up shows you that it is finding the certificate on your company’s public website. The certificate you see pop up in Outlook during the error isn’t even the certificate that is located on Exchange. ![]() This issue is that when you are trying to make a connection to Autodiscover via, the Outlook client does not successfully make a connection to it and you get a certificate error. Therefore, you must update the InternalURLs, ExternalURLs, and AutodiscoverServiceInternalURI to match the certificate FQDN. For example, you make a connection to Exchange and your InternalURLs, ExternalURLs, and AutodiscoverServiceInternalURI FQDN is not defined on the certificate. That blog post describes an incorrect certificate on Exchange itself. I have a blog post on Outlook Certificate Errors which applies to Outlook 2007, Outlook 2010, and Outlook 2013.
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